Question 1

What is IPTV?

Accepted Answer

IPTV (Internet Protocol Television) delivers TV content over the internet instead of traditional cable or satellite. You get thousands of live channels and on-demand content streamed directly to your device.

Question 2

How many channels do you offer?

Accepted Answer

We offer 32,000+ live channels and 118,000+ movies & 28,000+ series from around the world, including sports, entertainment, news, kids, and more.

Question 3

Can I browse the channel list before subscribing?

Accepted Answer

Yes. Our channel list page groups channels by region and category with search. It shows a representative sample — the full service includes many more sources depending on your playlist.

Question 4

Do you offer catch-up / replay?

Accepted Answer

Many popular channels support catch-up where the source provides it. Availability varies by channel and region.

Question 5

Is there a free trial?

Accepted Answer

Yes. Message us on WhatsApp or email and we can arrange a short trial when available (typically one trial per household).

Question 6

Is this legal?

Accepted Answer

We provide a content delivery platform. Users are responsible for ensuring compliance with local laws regarding content access in their jurisdiction.

Question 7

What quality do you offer?

Accepted Answer

We offer HD, Full HD, and 4K Ultra HD quality depending on the channel and your plan. Our anti-freeze technology ensures smooth playback.

Question 8

How to install on Smart TV (Samsung/LG)?

Accepted Answer

1. Download an IPTV player app (IPTV Smarters, TiviMate) from your TV's app store.
2. Open the app and select 'Add Playlist'.
3. Enter your M3U URL or Xtream Codes credentials provided after purchase.
4. Wait for channels to load and start watching!

Question 9

How to install on Android / Android TV / Firestick?

Accepted Answer

1. Install IPTV Smarters Pro or TiviMate from the Play Store (or sideload on Firestick).
2. Open the app and choose 'Login with Xtream Codes API'.
3. Enter your username, password, and server URL from your dashboard.
4. All channels will load automatically.

Question 10

How to install on iPhone / iPad?

Accepted Answer

1. Download IPTV Smarters Player from the App Store.
2. Open the app and select 'Add New User' → 'Xtream Codes Login'.
3. Enter the credentials from your IllimitTV dashboard.
4. Enjoy streaming on the go!

Question 11

How to install on PC / Mac?

Accepted Answer

1. Download VLC Media Player (free) from videolan.org.
2. Go to Media → Open Network Stream.
3. Paste your M3U URL from the dashboard.
4. Alternatively, use IPTV Smarters for Windows for a better experience.

Question 12

How do I get my credentials after purchase?

Accepted Answer

Your IPTV credentials (username, password, M3U link) are delivered instantly to your dashboard and email after successful payment.

Question 13

What payment methods do you accept?

Accepted Answer

We accept all major credit/debit cards through Stripe. Cryptocurrency payment options are also available.

Question 14

Can I get a refund?

Accepted Answer

Yes. We offer a 15-day money-back guarantee on eligible purchases. If you're not satisfied, contact our support team for a full refund.

Question 15

What happens when my subscription expires?

Accepted Answer

You'll receive a reminder before expiration. Your account will be paused until renewal. All your settings and preferences are saved.

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